Dear Partner,

We would like to inform you about an important change in our shipping arrangements. To ensure more efficient deliveries and improved service, while there is no fixed date for the change, we aim to make the transition as smooth and quick as possible.

This means:

• Pallet shipments and multiple-package consignments: We will move from Schenker to DHL Freight.
• Small parcels, express shipments, and consignments with few packages: We will move from UPS to DHL Express.

Important:
This change does not apply to shipments provided free of charge (freight-free deliveries).

What does this mean for you?
We kindly ask that you book shipments directly through our DHL accounts.

For DHL Freight

Please register in MyDHLFreight by following these steps:

1. Go to https://mydhlfreight.dhl.com.
2. Click [Not registered? Create login].
3. Select country: Norway.
4. Enter your customer number and the name of the customer account(s) you are adding:
   Customer number Lorentzen: 20127724.NO0001
5. Fill in your company information and contact details.
6. Accept DHL Freight Terms of Use and complete the Captcha Code.
7. Click [Submit].

After submitting, an administrator will approve your request for the customer number(s) you applied for.
Please contact us once your registration is complete. You will be able to access MyDHLFreight immediately, but customer number access will be granted after approval.

For DHL Express

If you already have your own DHL Express account, that is sufficient for booking.
However, please ensure that our customer number 395387982 is used for freight and customs clearance billing.
For DHL Express services, you can log in or register here: https://mydhl.express.dhl.

We appreciate your cooperation and look forward to a smooth transition. If you have any questions, please feel free to contact us at post@lorentzen.no.

Best regards
Kenneth Mulvaney
Warehouse Manager
Phone: +47 6710 2560
Email: kenneth@lorentzen.no